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Frequently Asked Questions

  • Can the itinerary change?

    Though it is rarely necessary, Royal Caribbean reserves the right to alter the itinerary due to adverse weather, safety concerns, port closings, or mechanical issues. Stages works closely with Royal Caribbean to preserve the scheduled itinerary and will communicate any changes to guests at the earliest opportunity.

  • Are Visa's or Passports Required for Travel?

    For UK Citizens: No visa is needed. A valid passport is required with 6 months validity on your passport and at least 2 blank pages within your passport

    For Non-UK Citizens: You must have a valid passport and any necessary visas for travel. Please carefully verify the existing identification requirements for your particular travel situation with your local consulate.

  • What time do we need to board the ship?

    Due to new government regulations requiring cruise lines to submit final departure manifests at least 60 minutes prior to sailing, guests are requested to complete Online Check-in no later than 3 days prior to their cruise. If you do not complete Online Check-in 3 days prior, you will be required to complete this process at the pier at least two hours prior to the published sailing time. Please note: All guests must be checked-in and onboard the ship no later than 90 minutes prior to the published sailing time or you will not be permitted to sail.

  • What do I have to pay for while I am on the cruise?

    Anything in the gift shops, shore excursions, alcohol, sodas and the speciality restaurants.

  • Can I purchase a Drinks Package for the cruise?

    Due to the cruise being far in advance, unfortunately we haven’t confirmed any decision on any packages for the cruise just yet. This will be released closer to the cruise, approx 6 months prior to sail date. At this early stage we’re not 100% confirmed around the drinks packages.

    This is a Floating Festival produced charter, not a regular Royal Caribbean cruise. So there will be differences between the delivery of the festival compare to the cruise which makes our experience truely unique. If the drinks packages were available, they would be the same price as what Royal Caribbean offer. If not, the drink prices will be the usual prices as onboard Royal Caribbean ships.

    However as soon as we know we will be sure to communicate this to everyone.

  • What should I pack?

    Must Bring:

    • All your Travel Documents. On boarding day, you should bring your printed e-documents with you as well as your valid passport. Without these documents you won’t be able to join the ship.
    • Pack the appropriate costumes for our theme nights.
    • Don’t forget any medication or valuables you may need to keep with you in your carry bags. It could take several hours for your checked bags to be delivered to your cabin.  You can carry on items that measure 24”w x 16”h (there is no restriction on the length of the bag).  Be sure you keep your boarding documentation with you (passport, etc). A reminder to NOT pack your Passport in your checked bag.
  • What should I NOT Pack?

    Don’t Bring:

    •  You don’t need to bring a beach towel (they’re supplied on board).
    •  Hair Dryers. There are hair dryers included in all room types.
    •  Things to sell. No vending will be allowed on board.
    • Non-Alcoholic Beverages. Guests are prohibited from bringing soft drinks, water, juice, and other non-alcoholic drinks on board. See our beverage policy for more details.  
    •  Alcohol & Illegal Substances. Guests are prohibited from bringing liquor and beer on board. However, fine wine or champagne may be brought on board during embarkation. See our alcohol policy for more details. Absolutely NO illegal substances are permitted and all persons and bags are subject to search by US Customs during embarkation and debarkation.
  • What else can't I bring onboard?

    Per Royal Caribbean Policy: Passengers are not allowed to bring on board the vessel any firearms, weapons of any kind, ammunition, explosive substances or any goods of a dangerous nature, nor animals of any kind, except service or guide animals, provided the passenger notifies Carrier prior to the cruise of his intention to bring such animal and agrees to take sole responsibility for any expense, damage, injuries or losses associated with or caused by such animal.

  • How do I get to port of Southampton

    Postcode for the Port of Southampton: SO15 1HE

  • How will Floating Festivals send my cruise documents?

    Royal Caribbean will provide your ticket as an electronic document (e-doc).

    Our e-doc comes in two formats, the first is a link to the online version which you access through the internet and your web browser. This is a full colour version which has photos and links to the important sections on our website; to book shore excursions, speciality dining, online check-in etc. It has a great deal of information about what to do to prepare for your cruise, how things run onboard and details of our policies and the requirements for travel. We strongly recommend that this online version is viewed, so you can ensure that you are aware of any details or travel documents you need for your cruise.

     The second version is a slimmed down copy, which comes as an Adobe Acrobat PDF file. This is text only and contains the essential items that you need for travel, so that if you want to have a paper ticket to travel, this is the version you can ask your travel agent to print for you or you can obtain it from our website yourself, following the instructions below.

  • How do I receive my luggage tags?

    You will receive your ticket as an electronic document (e-doc).  We only supply the ticket as an e-doc now, and we have 2 separate processes for providing the bag tags to you, so you can ensure that your luggage is labelled with the details for your stateroom. This enables you to drop your bags off at the correct area before you then check-in for boarding and we strongly advise all guests to ensure they have their bag tags attached on arrival at the port.

    We will include a new version of our bag tag within your cruise tickets (e-docs) for your sailing. This means that every guest will be able to get their bag tags directly from this the royal Caribbean website.

    To print your bag tags click here www.royalcaribbean.co.uk/edocs

    To log in to your booking you will need the following:

    • Your cruise reservation ID, which can be found on your invoice
    • Your ship name
    • Your sail date, this is the date that you board the ship
    • The surname of the first passenger listed on the booking

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