An Onboard Expense Account is the cashless system used for all on board purchases and services. Your SeaPass card acts as your onboard ID, stateroom/suite door key and your card to charge onboard purchases to.
The account may be set-up in advance through the online check-in process or at the pier when you check in. You can register either a credit card or set up a cash account. We accept Visa, Mastercard, American Express, Optima, Discover and Diner’s Card.
You may establish a master account and add guests from your stateroom or even another stateroom, to be authorised purchasers on your account. Alternatively, guests in the same stateroom may each register their own credit card to their account.
For each purchase made on board the ship you will receive a receipt at the point of sale. A final statement will be delivered to your stateroom on the last night of your cruise holiday for your review. You can check your account through your interactive stateroom TV during your cruise. If you are travelling on consecutive cruises, your account will be settled at the end of each cruise.
Guests that set up an account with a credit card should verify the statement. If all purchases are correct, they will automatically be charged to the credit card registered.
Guests with a cash account will need to settle their statement onboard before disembarking. The ship will provide you with specific details when you set up the cash account. Guests are required to place a cash deposit when setting up their account onboard. You can also use Traveller’s Cheques to set up a cash account. We do not currently accept pre-paid credit cards for onboard payment.
There is a daily spending limit set on cash accounts, dependant on cruise duration.
Whilst you are onboard, your daily spend will be authorised at the close of business each day. Your card provider, as part of their standard procedures, may retain these authorisations for up to 28 days and this is outside of the control of RCL Cruises Ltd. For this reason, you may wish to set up a cash only account or register a credit card rather than a debit card at the start of your sailing. You may also wish to contact your bank at the end of your cruise to assist with any outstanding authorisations.